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Previous Classes + Events
Below are available recordings from previous live webinars, classes and events:
Handling and Preventing Customer Conflict
In this discussion we’ll review best practices to address customer conflict, deflect confrontation, and in some cases prevent the incident from actually ever occurring.
Small Business Accounting with QuickBooks Online
Small Biz Essentials will connect you with local subject matter experts who will share best practices on many different elements of running your business.
Understanding Your Credit Report
This webinar will provide an overview of the different types of credit reports, the Fair Credit Reporting Act (FCRA), and explain where the information on credit reports comes from.
Getting the most out of the inbox
This email marketing class will provide tips, hints and how-tos even the novice can use to get more from your email efforts.
Strategic Planning: More than a Road Map
Tina Mowry Hadden, owner of Mowry Strategies, has been working with clients to develop short- and long- term strategic plans for over 15 years. Join her via Zoom to hear about the strategic planning process she uses with her clients and learn tips for creating a strong branding and business strategy for your business.
The Story Of…Nora Crosthwaite
In September we listened to the amazing story of Nora Crosthwaite, owner of Home Sweet Des Moines and founder of Stagerie.
Searching for Entrepreneurial Balance
We will discuss time management, prioritizing, your support system, how to be gentle with yourself, and abundance mindset in the face of the storm.
Office Tools 365 Subscription
If you are currently using Microsoft Office or thinking about purchasing office, this session will give you an overview of features that can make your life easier.
Building Big Community for you Small Business
Join small business owners, Annie Woods, Christina Moffatt and Whitney Warne for a lively panel discussion on building big community for your small business. Our panel will share some of their best tips for creating a solid community of supporters and how it’s impacted their own businesses.
Deep Self-Care for the Small Business
Join us for a discussion and exercises targeted at the role of mindfulness in self-care, self-rest, and meditation.
Powerful Ways To Gain Traction With Your Small Business Website
Join Drew Harden, President and Co-Founder of Blue Compass, a leading digital marketing agency in the Midwest, as he shares insights on how to create compelling website content, gain more visitors, and connect with your audience online.
The Story of: Ayah Bilbeisi
For the month listen to the amazing story of Ayah Bilbeisi
Personal Branding Tips for Entrepreneurs
Join small business owner Tricia Rivas and social media guru, Hannah Arant from Trixies Salon for a discussion on personal branding and your online presence as an ambitious entrepreneur.
Move Business Online: Iowa E-Commerce Strategies
Join Andi Fagen, owner of Creative DSM – Digital & Social Marketing as she guides us through search engine optimization (SEO) for online stores, how to create a positive customer experience, and stories of wins and fails through multiple marketplaces.