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Previous Classes + Events

Below are available recordings from previous live webinars, classes and events:

Handling and Preventing Customer Conflict

In this discussion we’ll review best practices to address customer conflict, deflect confrontation, and in some cases prevent the incident from actually ever occurring.

Small Business Accounting with QuickBooks Online

Small Biz Essentials will connect you with local subject matter experts who will share best practices on many different elements of running your business. 

The Story Of: Todd Sommerfeld

For the month of October listen to the amazing story of Todd Sommerfeld, second-generation Owner & CEO of Kreg Tool Company in Huxley.

Understanding Your Credit Report

This webinar will provide an overview of the different types of credit reports, the Fair Credit Reporting Act (FCRA), and explain where the information on credit reports comes from.

Getting the most out of the inbox

This email marketing class will provide tips, hints and how-tos even the novice can use to get more from your email efforts.

Sell your story: How to reach your target audience

This presentation will give business owners the skills to talk about their business more confidently and deliver a clear, effective message to their audience.

Strategic Planning: More than a Road Map

Tina Mowry Hadden, owner of Mowry Strategies, has been working with clients to develop short- and long- term strategic plans for over 15 years. Join her via Zoom to hear about the strategic planning process she uses with her clients and learn tips for creating a strong branding and business strategy for your business.

The Story Of…Nora Crosthwaite

In September we listened to the amazing story of Nora Crosthwaite, owner of Home Sweet Des Moines and founder of Stagerie.

Overview of Targeted Small Business Program

Jill Lippincott, a Team Lead, Innovation and Apprenticeship from Iowa Economic Development Authority will present an overview on the Targeted Small Business program.

Searching for Entrepreneurial Balance

We will discuss time management, prioritizing, your support system, how to be gentle with yourself, and abundance mindset in the face of the storm.

Office Tools 365 Subscription

If you are currently using Microsoft Office or thinking about purchasing office, this session will give you an overview of features that can make your life easier.

The story of: Jenny Quiner

This month listen to the amazing story of Jenny Quiner, Founder of Dog Patch Urban Gardens

Building Big Community for you Small Business

Join small business owners, Annie Woods, Christina Moffatt and Whitney Warne for a lively panel discussion on building big community for your small business. Our panel will share some of their best tips for creating a solid community of supporters and how it’s impacted their own businesses.

Deep Self-Care for the Small Business

Join us for a discussion and exercises targeted at the role of mindfulness in self-care, self-rest, and meditation.

Powerful Ways To Gain Traction With Your Small Business Website

Join Drew Harden, President and Co-Founder of Blue Compass, a leading digital marketing agency in the Midwest, as he shares insights on how to create compelling website content, gain more visitors, and connect with your audience online.

The Story of: Ayah Bilbeisi

For the month listen to the amazing story of Ayah Bilbeisi

Personal Branding Tips for Entrepreneurs

Join small business owner Tricia Rivas and social media guru, Hannah Arant from Trixies Salon for a discussion on personal branding and your online presence as an ambitious entrepreneur.

Move Business Online: Iowa E-Commerce Strategies

Join Andi Fagen, owner of Creative DSM – Digital & Social Marketing as she guides us through search engine optimization (SEO) for online stores, how to create a positive customer experience, and stories of wins and fails through multiple marketplaces.

You can find a full list of all our recorded events on our YouTube channel

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Developed by Pella Hosting.