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Constituent Coordinator

Category: Full Time
Deadline: April 26, 2019
Contact: Megan Milligan

Title: Constituent Coordinator                    

Reports To: President & CEO

FLSA Status: Exempt

Summary: This full‐time position empowers the volunteer infrastructure that supports The Iowa Center in providing robust and comprehensive services to our small business clients. In addition, this role is integral to the fundraising and advancement work of The Iowa Center.

Essential Duties:  Essential job duties for this position include the following items. Other duties must be performed as assigned or required.

  • Coordinate and/or assist in strategic efforts to develop and implement a Volunteer Plan which includes recruitment, onboarding, retention, and appreciation
  • Develop and manage a volunteer data base (experience with Salesforce a plus but not required)
  • Work closely with direct service staff to put the right volunteers together with the right clients/services/opportunities
  • Coordinate donor in-kind volunteer database including entering and maintaining data and coordinating appeals and thank you letters
  • Assist in event implementation and logistics
  • Provide one on one coaching when needed to clients in areas of your specific interest and skill
  • Assist in our client triage process, providing customer service and onboarding to our clients

Qualifications: To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.

EDUCATION/EXPERIENCE:

  • Proficient or advanced knowledge of Microsoft Office suite
  • Ability to multitask, manage time effectively with great attention to detail and accuracy
  • Demonstrated ability to build relationships among partners and volunteers and to relate well to clients
  • Demonstrated effective teamwork skills

 LANGUAGE SKILLS:

  • Strong oral and written communication skills
  • Ability to effectively present information in one-on-one and group discussions

 REASONING ABILITY:

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing – Approximately less than 1/3 of on-the-job time.
  • Walking – Approximately less than 1/3 of on-the-job time.
  • Sitting – Approximately greater than 2/3 – choose one of on-the-job time.
  • Driving – Approximately less than 1/3 of on-the-job time.
  • Use of hands to finger, handle or feel – Approximately greater than 2/3 of on-the-job time.
  • Reaching with hands and arms – Approximately between 1/3 and 2/3 of on-the-job time.
  • Climbing or balancing – Approximately less than 1/3 of on-the-job time.
  • Stooping, kneeling, crouching or crawling – Approximately less than 1/3 of on-the-job time.
  • Talking or hearing – Approximately greater than 2/3 of on-the-job time.
  • Tasting or smelling – Approximately less than 1/3 of on-the-job time.
  • Weight lifted/Force exerted – An average of approximately up to 10 pounds, non-continuously.
  • Physical demand requirements listed are primarily applied to ability to lift and move paper supply, client files, etc.
  • Vision – Close vision (clear vision at 20 inches or less).

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

  • Environmental – This position operates in a clerical office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Noise – Noise is low to moderate, as is typical of an office environment.

 To apply:  Please send your resume and salary requirements to Megan Milligan at mmilligan@theiowacenter.org


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